Contacts

Contact details

We offer practical and workable insurance solutions to be useful to our customers.

If you have any questions, contact us!
Contact phone
0700 400 99
Write to
[email protected]
For questions related to the use of insurance
[email protected]
For questions related to property claims
[email protected]
For questions related to health insurance
[email protected]
Address
Sofia 1233, 185 Slivnitsa Blvd.
 Office Burgas
Contact phone
+359 882 074 743
Address
Burgas 8000, 65 Tsar Simeon I Str.I
 Office Plovdiv
Contact phone
+359 882 25 35 24
Address
Plovdiv 4000, 8 Leonardo Da Vinci Str.
 Office Varna
Contact phone
+359 882 336 807
Address
Varna 9000, 29 Drazki Str.
 Office Ruse
Contact phone
+359 882 852 902
Address
Ruse 7000, zh.k. Hashove, 3 Tsar Asen I-st Str.
 Office Pleven
Contact phone
+359 884 099 509
Address
Pleven 5800, Ruse Blvd. № 33
 Office Veliko Tarnovo
Contact phone
+359 884 217 995
Address
Veliko Tarnovo 5000, Ivaylo St. № 3

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News

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Latest Information on Claims Related to “Robinson Tours” Ltd.

12-08-2026
As of 12 August 2026 Insurance Company “Axiom” AD is processing the notifications and documents received in connection with tourism services...
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Insurance Company Axiom presented its international health insurance AxiHealth Global during the event Health in Vogue: Spring Launch Plovdiv

24-04-2026
The event in Plovdiv brought together partners and guests in support of the vision for modern, accessible, and innovative healthcare without borders On...
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What model do we follow at Axiom Insurance Company to support businesses in an environment of rising risk?

14-04-2026
A special feature in the collector’s edition “35 Years of 24 Chasa” presents Axiom’s model for risk management and building sustainable...
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FAQ

01

I shall be traveling abroad for planned medical treatment. Will Travel Insurance policy cover my medical expenses?

This is one of the exclusions under Travel Insurance and these medical expenses will not be covered. The insurance does not cover medical expenses incurred for the purpose of planned treatment, as well as does not include the treatment expenses for any pre-existing condition or illness.
02

When should I take out Medical Insurance for foreigners in Bulgaria?

When entering or transiting through the territory of the Republic of Bulgaria, it is necessary to have Medical Insurance for foreigners.
03

I ‘m covered under health insurance plan. I have to be hospitalized for treatment. Do I need to inform you in advance?

In case you are going to be hospitalized, you do not need to get confirmation from the Insurer. If you need assistance, we are ready to help you in the coordination with the chosen by you medical facility on 0700 400 99 from 9:00 am to 5:00 pm on working days.
04

What are the Home Insurance Property Coverages?

A standard policy usually provides coverage against major risks as fire, natural disasters, floods, storms, hail. Additionally, upon your request, coverage against risks such as earthquake, theft, malicious acts of third parties and etc. may be included.
05

What to do if an Insured event occurs?

You need to notify us and file a claim. The deadlines for reporting and the method of filing are described in the insurance contract. In any case, we recommend that you call us as soon as possible after the incident.
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