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Notice regarding the introduction of the euro in Bulgaria

09-07-2025
Dear customers and users of insurance services, On 08.07.2025 the Council of the European Union adopted a Decision on the introduction of the euro by...
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Our mission: Health as a smart choice

04-06-2025
Health Begins with Choices at the Store: What You Should Know About the Fruits and Vegetables You Buy As a health insurance provider,...
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SYNChealth: A refreshing take on health insurance

21-05-2025
15-16 May 2025 | Prague Representatives of Axiom Insurance Company, together with global professionals in the field of health insurance and digital health...
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FAQ

01

What type of buildings can be insured under Home Property Insurance?

Apartments, houses, other buildings and structures of a special type such as garages, barns, fences, etc. may be insured.
02

What to do if an Insured event occurs?

You need to notify us and file a claim. The deadlines for reporting and the method of filing are described in the insurance contract. In any case, we recommend that you call us as soon as possible after the incident.
03

What should I do if I need urgent medical care and/or emergency treatment outside of working hours?

During non-working hours, you can visit a chosen by you medical facility for urgent or emergency medical care. Please, gather all medical and financial documents for the health care goods and services used. Expenses shall be reimbursed under the terms of your Insurance.
04

When should I take out Medical Insurance for foreigners in Bulgaria?

When entering or transiting through the territory of the Republic of Bulgaria, it is necessary to have Medical Insurance for foreigners.
05

When and how will the Insurer pay me?

Within 15 days after receiving all the evidence, the Insurer must either pay or refuse, stating the reason for the refusal. This term applies to all insurances offered.