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We offer practical and workable insurance solutions to be useful to our customers.
If you have any questions, contact us!
Contact phone
0700 400 99
Write to
[email protected]
Address
Sofia 1408, 150 Vitosha Blvd.
Office Burgas
Contact phone
+359 882 074 743
Address
Burgas 8000, 65 Tsar Simeon I Str.I
Office Plovdiv
Contact phone
+359 882 25 35 24
Address
Plovdiv 4000, 8 Leonardo Da Vinci Str.
Office Varna
Contact phone
+359 882 336 807
Address
Varna 9000, 29 Drazki Str.
Office Ruse
Contact phone
+359 882 852 902
Address
Ruse 7000, zh.k. Hashove, 3 Tsar Asen I-st Str.
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News
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Health care without borders: AxiHealth Global with premiere in Burgas and Varna
04-08-2025
Axiom presented its international health insurance AxiHealth Global at special events in Burgas and Varna, inspired by its mission to put health first....
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Why Greece is a favorite summer destination for over 1 million Bulgarians
24-07-2025
Greece is the country where over 1 million Bulgarians spend their summer vacation. Just a few hours away from the border, it offers everything we look...
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An interview with Tsvetelina Mihaylova in the ABI Bulletin
15-07-2025
Association of Bulgarian Insurers (ABI) Bulletin June 2025/‘About Insurance: Personal’ An interview with Tsvetelina Mihaylova -...
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FAQ
01
I shall be traveling abroad for planned medical treatment. Will Travel Insurance policy cover my medical expenses?
This is one of the exclusions under Travel Insurance and these medical expenses will not be covered. The insurance does not cover medical expenses incurred for the purpose of planned treatment, as well as does not include the treatment expenses for any pre-existing condition or illness.
02
What type of buildings can be insured under Home Property Insurance?
Apartments, houses, other buildings and structures of a special type such as garages, barns, fences, etc. may be insured.
03
What to do if an Insured event occurs?
You need to notify us and file a claim. The deadlines for reporting and the method of filing are described in the insurance contract. In any case, we recommend that you call us as soon as possible after the incident.
04
What should I do if I need urgent medical care and/or emergency treatment outside of working hours?
During non-working hours, you can visit a chosen by you medical facility for urgent or emergency medical care. Please, gather all medical and financial documents for the health care goods and services used. Expenses shall be reimbursed under the terms of your Insurance.
05
When and how will the Insurer pay me?
Within 15 days after receiving all the evidence, the Insurer must either pay or refuse, stating the reason for the refusal. This term applies to all insurances offered.
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