Contacts

Contact details

We offer practical and workable insurance solutions to be useful to our customers.

If you have any questions, contact us!
Contact phone
0700 400 99
Write to
[email protected]
Address
Sofia 1408, 150 Vitosha Blvd.
 Office Burgas
Contact phone
+359 882 074 743
Address
Burgas 8000, 65 Tsar Simeon I Str.I
 Office Plovdiv
Contact phone
+359 882 25 35 24
Address
Plovdiv 4000, 8 Leonardo Da Vinci Str.
 Office Varna
Contact phone
+359 882 336 807
Address
Varna 9000, 29 Drazki Str.
 Office Ruse
Contact phone
+359 882 852 902
Address
Ruse 7000, zh.k. Hashove, 3 Tsar Asen I-st Str.
 Office Pleven
Contact phone
Pleven 5800, Ruse Blvd. № 33
Address
+359 884 099 509
 Office Veliko Tarnovo
Contact phone
Veliko Tarnovo 5000, Ivaylo St. № 3
Address
+359 884 217 995

Contact us

News

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Axiom – The Official Insurer of the Second Venetian Carnival in Sofia

24-02-2026
Axiom Insurance Company representatives took part in the Second Venetian Carnival in Sofia on February 20 – an event of high social and cultural...
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Third edition: Axi Awards

19-02-2026
Axiom Insurance Company gathered its partners from leading insurance brokers at a stylish cocktail ceremony on the occasion of the third edition of the...
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AxiHealth Global: Better healthcare options at affordable prices

30-01-2026
We are starting the year with a promise: international healthcare should be accessible, reliable, and tailored to people's real needs. That is why Axiom...
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FAQ

01

When and how will the Insurer pay me?

Within 15 days after receiving all the evidence, the Insurer must either pay or refuse, stating the reason for the refusal. This term applies to all insurances offered.
02

I shall be traveling abroad for planned medical treatment. Will Travel Insurance policy cover my medical expenses?

This is one of the exclusions under Travel Insurance and these medical expenses will not be covered. The insurance does not cover medical expenses incurred for the purpose of planned treatment, as well as does not include the treatment expenses for any pre-existing condition or illness.
03

When should I take out Medical Insurance for foreigners in Bulgaria?

When entering or transiting through the territory of the Republic of Bulgaria, it is necessary to have Medical Insurance for foreigners.
04

What should I do if I need urgent medical care and/or emergency treatment outside of working hours?

During non-working hours, you can visit a chosen by you medical facility for urgent or emergency medical care. Please, gather all medical and financial documents for the health care goods and services used. Expenses shall be reimbursed under the terms of your Insurance.
05

What to do if an Insured event occurs?

You need to notify us and file a claim. The deadlines for reporting and the method of filing are described in the insurance contract. In any case, we recommend that you call us as soon as possible after the incident.
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