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Discover our new Sales module in MyAxiom

10-04-2025
At Axiom, we are working hard and are firmly committed to keeping pace with technological advancements in order to offer our clients modern, flexible,...
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Tsvetelina Mihaylova: Success has to be earned

01-04-2025
Interview with Tsvetelina Mihailova, CEO of Axiom in Vagabond magazine, March 2025 Building a recognisable new brand on the highly competitive insurance...
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Notification concerning the Law on the introduction of the euro

28-03-2025
In accordance with the Law on the Introduction of the Euro in the Republic of Bulgaria, promulgated in the Official Gazette of the Republic of Bulgaria,...
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FAQ

01

When and how will the Insurer pay me?

Within 15 days after receiving all the evidence, the Insurer must either pay or refuse, stating the reason for the refusal. This term applies to all insurances offered.
02

When should I take out Medical Insurance for foreigners in Bulgaria?

When entering or transiting through the territory of the Republic of Bulgaria, it is necessary to have Medical Insurance for foreigners.
03

What type of buildings can be insured under Home Property Insurance?

Apartments, houses, other buildings and structures of a special type such as garages, barns, fences, etc. may be insured.
04

What should I do if I need urgent medical care and/or emergency treatment outside of working hours?

During non-working hours, you can visit a chosen by you medical facility for urgent or emergency medical care. Please, gather all medical and financial documents for the health care goods and services used. Expenses shall be reimbursed under the terms of your Insurance.
05

How do I get a quote on a product or service for business customers?

For a quote and offer related to our products for business customers, please email us at [email protected] or contact us on 0700 400 99.