Seasonal safety: Тips to keep your home safe at Christmas

Only three more days until Christmas..... with the festive season fast approaching, it's important to make sure you're prepared for anything that might happen in your home over the festive season. Christmas is a time for celebrations and cosy moments with family and friends, but it's also a period when your home could be exposed to potential dangers.

You can read in Bulgarian language the full text of the article here

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FAQ

01

What to do if an Insured event occurs?

You need to notify us and file a claim. The deadlines for reporting and the method of filing are described in the insurance contract. In any case, we recommend that you call us as soon as possible after the incident.
02

What should I do if I need urgent medical care and/or emergency treatment outside of working hours?

During non-working hours, you can visit a chosen by you medical facility for urgent or emergency medical care. Please, gather all medical and financial documents for the health care goods and services used. Expenses shall be reimbursed under the terms of your Insurance.
03

I shall be traveling abroad for planned medical treatment. Will Travel Insurance policy cover my medical expenses?

This is one of the exclusions under Travel Insurance and these medical expenses will not be covered. The insurance does not cover medical expenses incurred for the purpose of planned treatment, as well as does not include the treatment expenses for any pre-existing condition or illness.
04

I ‘m covered under health insurance plan. I have to be hospitalized for treatment. Do I need to inform you in advance?

In case you are going to be hospitalized, you do not need to get confirmation from the Insurer. If you need assistance, we are ready to help you in the coordination with the chosen by you medical facility on 0700 400 99 from 9:00 am to 5:00 pm on working days.
05

What type of buildings can be insured under Home Property Insurance?

Apartments, houses, other buildings and structures of a special type such as garages, barns, fences, etc. may be insured.