Announcement concerning the conversion into euro

and the provision of related information to consumers of insurance services in order to protect their interests in connection with the introduction of the euro in the Republic of Bulgaria

‘The date of introduction of the euro’ in the Republic of Bulgaria is the date set out in the Decision of the Council of the European Union on the adoption by the Republic of Bulgaria of the euro, adopted in accordance with Article 140(2) of the Treaty on the Functioning of the European Union, hereinafter referred to as the ‘Decision on the adoption of the euro’ and the Council Regulation of the With effect from that date, the euro shall become the official national currency and legal tender of the Republic of Bulgaria.

In this regard, in order to facilitate the users (consumers) of insurance services and to make the transition to the new currency easy, clear and understandable for them, we hereby provide information on the rules that insurers will follow when changing monetary values from levs to euros, as set out in all documents they provide to consumers.

You can read the full article in Bulgarian language here.

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FAQ

01

What to do if an Insured event occurs?

You need to notify us and file a claim. The deadlines for reporting and the method of filing are described in the insurance contract. In any case, we recommend that you call us as soon as possible after the incident.
02

What type of buildings can be insured under Home Property Insurance?

Apartments, houses, other buildings and structures of a special type such as garages, barns, fences, etc. may be insured.
03

How do I get a quote on a product or service for business customers?

For a quote and offer related to our products for business customers, please email us at [email protected] or contact us on 0700 400 99.
04

I ‘m covered under health insurance plan. I have to be hospitalized for treatment. Do I need to inform you in advance?

In case you are going to be hospitalized, you do not need to get confirmation from the Insurer. If you need assistance, we are ready to help you in the coordination with the chosen by you medical facility on 0700 400 99 from 9:00 am to 5:00 pm on working days.
05

When should I take out Medical Insurance for foreigners in Bulgaria?

When entering or transiting through the territory of the Republic of Bulgaria, it is necessary to have Medical Insurance for foreigners.