SYNChealth: A refreshing take on health insurance

15-16 May 2025 | Prague

Representatives of Axiom Insurance Company, together with global professionals in the field of health insurance and digital health services, participated in the conference SYNChealth: A Refreshing Look at Health Insurance, which took place in Prague on 15-16 May 2025. The attendees discussed new coverages and distribution channels, ways to expand health insurance market share globally, access to healthcare, strategies to manage risk, save costs and improve engagement, health and well-being of the people they serve.

The intensive two-day program, was packed with engaging lectures, insightful discussions on emerging trends, digital transformation and innovative product design.

More information about the conference: Synclusive | SYNChealth 2025

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FAQ

01

What should I do if I need urgent medical care and/or emergency treatment outside of working hours?

During non-working hours, you can visit a chosen by you medical facility for urgent or emergency medical care. Please, gather all medical and financial documents for the health care goods and services used. Expenses shall be reimbursed under the terms of your Insurance.
02

When and how will the Insurer pay me?

Within 15 days after receiving all the evidence, the Insurer must either pay or refuse, stating the reason for the refusal. This term applies to all insurances offered.
03

I shall be traveling abroad for planned medical treatment. Will Travel Insurance policy cover my medical expenses?

This is one of the exclusions under Travel Insurance and these medical expenses will not be covered. The insurance does not cover medical expenses incurred for the purpose of planned treatment, as well as does not include the treatment expenses for any pre-existing condition or illness.
04

I ‘m covered under health insurance plan. I have to be hospitalized for treatment. Do I need to inform you in advance?

In case you are going to be hospitalized, you do not need to get confirmation from the Insurer. If you need assistance, we are ready to help you in the coordination with the chosen by you medical facility on 0700 400 99 from 9:00 am to 5:00 pm on working days.
05

What to do if an Insured event occurs?

You need to notify us and file a claim. The deadlines for reporting and the method of filing are described in the insurance contract. In any case, we recommend that you call us as soon as possible after the incident.
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