Notice regarding the introduction of the euro in Bulgaria

Dear customers and users of insurance services,

On 08.07.2025 the Council of the European Union adopted a Decision on the introduction of the euro by the Republic of Bulgaria, in accordance with Article 140, paragraph 2 of the Treaty on the Functioning of the European Union, according to which the euro becomes the official currency of the Republic of Bulgaria as of 01.01.2026, which date is also the date of introduction of the euro in the country.

The official exchange rate at which the national currency will be converted into euro, as specified in the EU Council Decision of 08.07.2025 is: EUR 1 = BGN 1.95583

Further information on issues related to the introduction of the euro in the Republic of Bulgaria can be found on the official website on Bulgaria's accession to the euro area, created in the framework of the Communication Strategy for Information and Publicity on Bulgaria's Accession to the Euro Area here.

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FAQ

01

What should I do if I need urgent medical care and/or emergency treatment outside of working hours?

During non-working hours, you can visit a chosen by you medical facility for urgent or emergency medical care. Please, gather all medical and financial documents for the health care goods and services used. Expenses shall be reimbursed under the terms of your Insurance.
02

What to do if an Insured event occurs?

You need to notify us and file a claim. The deadlines for reporting and the method of filing are described in the insurance contract. In any case, we recommend that you call us as soon as possible after the incident.
03

What type of buildings can be insured under Home Property Insurance?

Apartments, houses, other buildings and structures of a special type such as garages, barns, fences, etc. may be insured.
04

When should I take out Medical Insurance for foreigners in Bulgaria?

When entering or transiting through the territory of the Republic of Bulgaria, it is necessary to have Medical Insurance for foreigners.
05

When and how will the Insurer pay me?

Within 15 days after receiving all the evidence, the Insurer must either pay or refuse, stating the reason for the refusal. This term applies to all insurances offered.
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