The peace of mind every family deserves

www.noviteroditeli.bg/ LET'S TALK section/ September 24, 2025

For first-time parents, security is paramount—from their children's health to the comfort and safety of their home. Today, we will talk to Kalin Kostov, Procurator of Axiom Insurance Company, about a modern insurance solution designed specifically for active families.

Mr. Kostov, what is AxiFamily?

AxiFamily is the new modern and innovative product from Axiom Insurance Company, which combines two very important types of protection for every family: health care and home property insurance.
It is a "two-in-one" solution that provides security for both the health of family members and the home, created for the digital generation of parents who value convenience and speed. The entire process, from taking out the insurance to managing it, takes place entirely online, with just a few clicks on a smartphone or laptop, without stress, unnecessary bureaucracy, or visits to the office. 

You may read the whole interview here in Bulgarian.

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FAQ

01

What should I do if I need urgent medical care and/or emergency treatment outside of working hours?

During non-working hours, you can visit a chosen by you medical facility for urgent or emergency medical care. Please, gather all medical and financial documents for the health care goods and services used. Expenses shall be reimbursed under the terms of your Insurance.
02

I ‘m covered under health insurance plan. I have to be hospitalized for treatment. Do I need to inform you in advance?

In case you are going to be hospitalized, you do not need to get confirmation from the Insurer. If you need assistance, we are ready to help you in the coordination with the chosen by you medical facility on 0700 400 99 from 9:00 am to 5:00 pm on working days.
03

When and how will the Insurer pay me?

Within 15 days after receiving all the evidence, the Insurer must either pay or refuse, stating the reason for the refusal. This term applies to all insurances offered.
04

What type of buildings can be insured under Home Property Insurance?

Apartments, houses, other buildings and structures of a special type such as garages, barns, fences, etc. may be insured.
05

How do I get a quote on a product or service for business customers?

For a quote and offer related to our products for business customers, please email us at [email protected] or contact us on 0700 400 99.
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