Axiom expands its presence with a new modern office in Pleven

Axiom Insurance Company has expanded its presence in Northern Bulgaria by opening a new regional office in Pleven. The office, located at 3 Ruse Blvd., has been designed in accordance with the highest standards for a modern, functional, and customer-oriented business environment. The new premises offer a full range of insurance services and professional advice, ensuring convenience and accessibility for all customers and partners in the region. 

The official opening ceremony took place on January 15, 2026, accompanied by a blessing for health and a successful year, which symbolically marked the start of the team's work in the new branch. The event was attended by the Tsvetelina Mihaylova, Chair of the BoD and CEO  and Kalin Kostov, Procurator. They expressed their good wishes for health, professional success, and many satisfied customers, emphasizing the importance of regional expansion for improving service. The event continued with a cocktail reception with representatives of national and local insurance brokers and guests at the Balkan Hotel.

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FAQ

01

I shall be traveling abroad for planned medical treatment. Will Travel Insurance policy cover my medical expenses?

This is one of the exclusions under Travel Insurance and these medical expenses will not be covered. The insurance does not cover medical expenses incurred for the purpose of planned treatment, as well as does not include the treatment expenses for any pre-existing condition or illness.
02

What are the Home Insurance Property Coverages?

A standard policy usually provides coverage against major risks as fire, natural disasters, floods, storms, hail. Additionally, upon your request, coverage against risks such as earthquake, theft, malicious acts of third parties and etc. may be included.
03

What should I do if I need urgent medical care and/or emergency treatment outside of working hours?

During non-working hours, you can visit a chosen by you medical facility for urgent or emergency medical care. Please, gather all medical and financial documents for the health care goods and services used. Expenses shall be reimbursed under the terms of your Insurance.
04

What to do if an Insured event occurs?

You need to notify us and file a claim. The deadlines for reporting and the method of filing are described in the insurance contract. In any case, we recommend that you call us as soon as possible after the incident.
05

I ‘m covered under health insurance plan. I have to be hospitalized for treatment. Do I need to inform you in advance?

In case you are going to be hospitalized, you do not need to get confirmation from the Insurer. If you need assistance, we are ready to help you in the coordination with the chosen by you medical facility on 0700 400 99 from 9:00 am to 5:00 pm on working days.
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