Axiom expands its presence with a new modern office in Pleven

Axiom Insurance Company has expanded its presence in Northern Bulgaria by opening a new regional office in Pleven. The office, located at 3 Ruse Blvd., has been designed in accordance with the highest standards for a modern, functional, and customer-oriented business environment. The new premises offer a full range of insurance services and professional advice, ensuring convenience and accessibility for all customers and partners in the region. 

The official opening ceremony took place on January 15, 2026, accompanied by a blessing for health and a successful year, which symbolically marked the start of the team's work in the new branch. The event was attended by the Tsvetelina Mihaylova, Chair of the BoD and CEO  and Kalin Kostov, Procurator. They expressed their good wishes for health, professional success, and many satisfied customers, emphasizing the importance of regional expansion for improving service. The event continued with a cocktail reception with representatives of national and local insurance brokers and guests at the Balkan Hotel.

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FAQ

01

When should I take out Medical Insurance for foreigners in Bulgaria?

When entering or transiting through the territory of the Republic of Bulgaria, it is necessary to have Medical Insurance for foreigners.
02

How do I get a quote on a product or service for business customers?

For a quote and offer related to our products for business customers, please email us at [email protected] or contact us on 0700 400 99.
03

What should I do if I need urgent medical care and/or emergency treatment outside of working hours?

During non-working hours, you can visit a chosen by you medical facility for urgent or emergency medical care. Please, gather all medical and financial documents for the health care goods and services used. Expenses shall be reimbursed under the terms of your Insurance.
04

I shall be traveling abroad for planned medical treatment. Will Travel Insurance policy cover my medical expenses?

This is one of the exclusions under Travel Insurance and these medical expenses will not be covered. The insurance does not cover medical expenses incurred for the purpose of planned treatment, as well as does not include the treatment expenses for any pre-existing condition or illness.
05

When and how will the Insurer pay me?

Within 15 days after receiving all the evidence, the Insurer must either pay or refuse, stating the reason for the refusal. This term applies to all insurances offered.