Axiom takes a step forward in Veliko Tarnovo with the opening of a new regional office

Axiom Insurance Company continues its strategic expansion in Northern Bulgaria with the opening of a new regional office in Veliko Tarnovo. The office, located at 3 Ivaylo Street, has been designed in accordance with the highest standards for a modern, functional, and customer-oriented business environment. The regional office will offer a comprehensive portfolio of insurance solutions and expert advice, ensuring maximum convenience and easy access for all customers and partners. The regional office will provide a comprehensive portfolio of insurance solutions and expert advice, ensuring maximum convenience and easy access for all customers and partners in the region. The person behind Axiom Insurance Company in Veliko Tarnovo is the well-known Yordan Grozdanov – an expert with over three decades of experience in the insurance industry, a community leader and a dedicated mountaineer who embodies the spirit of the city in everything he does.

The official opening ceremony took place on January 19, 2026, with a blessing for health and prosperity, which symbolically marked the start of the team's activities in Veliko Tarnovo. The event was attended by the Chair of the Board of Directors and CEO Tsvetelina Mihaylova, as well as Kalin Kostov, the company's prokurist. They wished the team success, professional achievements, and many satisfied customers, emphasizing the importance of regional presence for improving service and proximity to consumers.

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FAQ

01

What should I do if I need urgent medical care and/or emergency treatment outside of working hours?

During non-working hours, you can visit a chosen by you medical facility for urgent or emergency medical care. Please, gather all medical and financial documents for the health care goods and services used. Expenses shall be reimbursed under the terms of your Insurance.
02

When and how will the Insurer pay me?

Within 15 days after receiving all the evidence, the Insurer must either pay or refuse, stating the reason for the refusal. This term applies to all insurances offered.
03

What are the Home Insurance Property Coverages?

A standard policy usually provides coverage against major risks as fire, natural disasters, floods, storms, hail. Additionally, upon your request, coverage against risks such as earthquake, theft, malicious acts of third parties and etc. may be included.
04

I shall be traveling abroad for planned medical treatment. Will Travel Insurance policy cover my medical expenses?

This is one of the exclusions under Travel Insurance and these medical expenses will not be covered. The insurance does not cover medical expenses incurred for the purpose of planned treatment, as well as does not include the treatment expenses for any pre-existing condition or illness.
05

What to do if an Insured event occurs?

You need to notify us and file a claim. The deadlines for reporting and the method of filing are described in the insurance contract. In any case, we recommend that you call us as soon as possible after the incident.
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