Axiom takes a step forward in Veliko Tarnovo with the opening of a new regional office

Axiom Insurance Company continues its strategic expansion in Northern Bulgaria with the opening of a new regional office in Veliko Tarnovo. The office, located at 3 Ivaylo Street, has been designed in accordance with the highest standards for a modern, functional, and customer-oriented business environment. The regional office will offer a comprehensive portfolio of insurance solutions and expert advice, ensuring maximum convenience and easy access for all customers and partners. The regional office will provide a comprehensive portfolio of insurance solutions and expert advice, ensuring maximum convenience and easy access for all customers and partners in the region. The person behind Axiom Insurance Company in Veliko Tarnovo is the well-known Yordan Grozdanov – an expert with over three decades of experience in the insurance industry, a community leader and a dedicated mountaineer who embodies the spirit of the city in everything he does.

The official opening ceremony took place on January 19, 2026, with a blessing for health and prosperity, which symbolically marked the start of the team's activities in Veliko Tarnovo. The event was attended by the Chair of the Board of Directors and CEO Tsvetelina Mihaylova, as well as Kalin Kostov, the company's prokurist. They wished the team success, professional achievements, and many satisfied customers, emphasizing the importance of regional presence for improving service and proximity to consumers.

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FAQ

01

What type of buildings can be insured under Home Property Insurance?

Apartments, houses, other buildings and structures of a special type such as garages, barns, fences, etc. may be insured.
02

When and how will the Insurer pay me?

Within 15 days after receiving all the evidence, the Insurer must either pay or refuse, stating the reason for the refusal. This term applies to all insurances offered.
03

I ‘m covered under health insurance plan. I have to be hospitalized for treatment. Do I need to inform you in advance?

In case you are going to be hospitalized, you do not need to get confirmation from the Insurer. If you need assistance, we are ready to help you in the coordination with the chosen by you medical facility on 0700 400 99 from 9:00 am to 5:00 pm on working days.
04

What to do if an Insured event occurs?

You need to notify us and file a claim. The deadlines for reporting and the method of filing are described in the insurance contract. In any case, we recommend that you call us as soon as possible after the incident.
05

What should I do if I need urgent medical care and/or emergency treatment outside of working hours?

During non-working hours, you can visit a chosen by you medical facility for urgent or emergency medical care. Please, gather all medical and financial documents for the health care goods and services used. Expenses shall be reimbursed under the terms of your Insurance.