Notification of Change of Administrative Address

Dear Clients and Partners,

We hereby inform you that Axiom Insurance company has a new administrative address, which should be used for all future official correspondence:

New administrative address:
185 Slivnitsa Blvd., 1233 Sofia

Please note that, as of the date of publication of this notification, all letters, communications, and documents intended for Axiom Insurance company should be sent to the above-mentioned new address.

At the same time, the company continues to maintain a physical office located at:

150 Vitosha Blvd., 1408 Sofia,

which is used for current operational activities.

This circumstance does not change the obligation to address official correspondence to the new administrative address.

Thank you for your cooperation. For any additional information, please feel free to contact us through the usual communication channels.

Kind regards,
Axiom Insurance company

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FAQ

When and how will the Insurer pay me?

Within 15 days after receiving all the evidence, the Insurer must either pay or refuse, stating the reason for the refusal. This term applies to all insurances offered.

I shall be traveling abroad for planned medical treatment. Will Travel Insurance policy cover my medical expenses?

This is one of the exclusions under Travel Insurance and these medical expenses will not be covered. The insurance does not cover medical expenses incurred for the purpose of planned treatment, as well as does not include the treatment expenses for any pre-existing condition or illness.

What should I do if I need urgent medical care and/or emergency treatment outside of working hours?

During non-working hours, you can visit a chosen by you medical facility for urgent or emergency medical care. Please, gather all medical and financial documents for the health care goods and services used. Expenses shall be reimbursed under the terms of your Insurance.

I ‘m covered under health insurance plan. I have to be hospitalized for treatment. Do I need to inform you in advance?

In case you are going to be hospitalized, you do not need to get confirmation from the Insurer. If you need assistance, we are ready to help you in the coordination with the chosen by you medical facility on 0700 400 99 from 9:00 am to 5:00 pm on working days.

When should I take out Medical Insurance for foreigners in Bulgaria?

When entering or transiting through the territory of the Republic of Bulgaria, it is necessary to have Medical Insurance for foreigners.

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