FAQ

During non-working hours, you can visit a chosen by you medical facility for urgent or emergency medical care. Please, gather all medical and financial documents for the health care goods and services used. Expenses shall be reimbursed under the terms of your Insurance.

For a quote and offer related to our products for business customers, please email us at [email protected] or contact us on 0700 400 99.

Apartments, houses, other buildings and structures of a special type such as garages, barns, fences, etc. may be insured.

This is one of the exclusions under Travel Insurance and these medical expenses will not be covered. The insurance does not cover medical expenses incurred for the purpose of planned treatment, as well as does not include the treatment expenses for any pre-existing condition or illness.

Within 15 days after receiving all the evidence, the Insurer must either pay or refuse, stating the reason for the refusal. This term applies to all insurances offered.