Discover our new Sales module in MyAxiom

At Axiom, we are working hard and are firmly committed to keeping pace with technological advancements in order to offer our clients modern, flexible, and convenient solutions tailored to their evolving needs and expectations.

Starting from April 8, 2025, we are expanding MyAxiom online platform with our new module for online sales starting with AxiHome and AxiTravel insurance products.

In addition to fully online claim submission for all types of insurance, tracking limits and claim statuses, and booking medical appointments through Superdoc, you can now easily, quickly, and conveniently purchase Home insurance and Travel insurance through MyAxiom.

“With the launch of online sales for these two products, we aim to reach modern consumers who are looking for the best value for money in products and services. The ease of access and 24/7 availability, combined with our solid financial tradition and reliability, ensure convenience and security for every customer,” said the company’s CEO, Tsvetelina Mihailova.

AxiHome and AxiTravel online insurance products offer a number of advantages that we hope will make them a preferred choice for our clients:

  • Convenience: You can insure your home and travels from the comfort of your home, without visiting our office, and receive your policy via the email address you provide.

  • Speed: The process is significantly faster and often takes just a few minutes.

  • Accessibility: Our MyAxiom platform is available 24/7, which means you can purchase your insurance at any time, calmly review the provided information, check the terms, and choose the most relevant option and price for you.

In the coming months, we will continue to develop our MyAxiom online platform and expand our offerings to provide users with even higher quality and convenience.

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FAQ

01

When and how will the Insurer pay me?

Within 15 days after receiving all the evidence, the Insurer must either pay or refuse, stating the reason for the refusal. This term applies to all insurances offered.
02

What type of buildings can be insured under Home Property Insurance?

Apartments, houses, other buildings and structures of a special type such as garages, barns, fences, etc. may be insured.
03

What to do if an Insured event occurs?

You need to notify us and file a claim. The deadlines for reporting and the method of filing are described in the insurance contract. In any case, we recommend that you call us as soon as possible after the incident.
04

How do I get a quote on a product or service for business customers?

For a quote and offer related to our products for business customers, please email us at [email protected] or contact us on 0700 400 99.
05

I shall be traveling abroad for planned medical treatment. Will Travel Insurance policy cover my medical expenses?

This is one of the exclusions under Travel Insurance and these medical expenses will not be covered. The insurance does not cover medical expenses incurred for the purpose of planned treatment, as well as does not include the treatment expenses for any pre-existing condition or illness.
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