Association of Bulgarian Insurers (ABI) Bulletin June 2025/‘About Insurance: Personal’
An interview with Tsvetelina Mihaylova - Chairman of the Board and CEO of Axiom Insurance Company, one of the new ABI members
Your path to insurance as a profession: by chance or conscious choice?
As often happens with the most important things in life, my career path in insurance began not with a clear-cut plan, but with an unexpected opportunity. As a young professional, I entered the sector rather by chance - without a prior strategy, but with an open mind and a willingness to learn. From the beginning, however, I realised that this field offered something that is rare: the opportunity to combine analytical thinking with empathy, a business approach with social relevance. I saw that insurance is not just about policies and numbers - it is deeply connected to people's trust, their security, stability and sense of support at key moments in life.
Thus ‘chance’ gradually gave way to conscious choice. I have invested time and energy to build on my knowledge, develop professionally and be part of positive change in one of the most socially engaged and important sectors of the economy. Each new stage in my career has been motivated not just by ambition, but by a desire to be useful - to clients, to the teams I work with and to the system as a whole. Today, I see insurance not just as a profession, but as a cause worth pursuing. Because at its heart are human stories - and the opportunity to make a real contribution to them.
You may read the whole interview in Bulgarian here